Are Broadway Tickets Refundable?

So you bought tickets to see a Broadway show, but then—life happens. Maybe you get sick, stuck in traffic, or double-booked. Now you’re scrambling to find out are Broadway tickets refundable?

The short answer: usually no. Most Broadway tickets are nonrefundable. But don’t worry—there are still ways to recoup your money if you can’t make it to the show. 

Broadway Ticket Protection 

When purchasing tickets, some official sites offer ticket protection or insurance for a fee. This lets you cancel your tickets up to a certain deadline (usually 24 hours before curtain). 

However, you must add protection at the time of purchase—it can’t be added later. Ticket protection can also be costly and may not apply to your specific reason for cancellation. 

Past Dating (Exchanging) Your Tickets 

If a refund isn’t an option, you may be able to exchange or “past date” your tickets. Past-dating allows you to reschedule your seats for another performance of the same show. To past date your tickets, contact the box office directly, ideally before your show date. 

Restrictions of Past Dating:  

• Exchanges are not guaranteed and depend on availability. 
• Popular or sold-out shows may not allow it. 
• The box office will try to put you in a similar seat location but cannot promise that. 
• You may have to call the box office on the morning of the show you wish to attend to see if they have room. 

You can only past date tickets purchased through official sources, such as Telecharge, Broadway Direct, ATG Tickets, or the show’s own box office. Past dating does not apply to tickets from third-party sites (StubHub, TodayTix, Broadway.com, Ticketmaster), or most discount tickets like rush and lottery. 

Reselling Broadway Tickets 

But if you can’t get a refund or exchange, there is still a solution for making your money back that works no matter where you purchased your tickets from and even minutes before curtain. 

Your best option is to resell your tickets using a trusted and reliable platform like Theatr App. Theatr is a dedicated platform for buying and selling Broadway tickets, even at the last minute. On Theatr you can only sell at or below the price that you paid, which allows you to recoup up to 100% of your money for shows you can no longer attend. The process is quick and hassle-free, built for those who just want their tickets to go to a good home. 

Why Use Theatr App?

• Selling on Theatr is fee-free, meaning you get to keep all the money from your sale. 
• Tickets sell quickly—40% are sold within 10 minutes of posting. 
• Payments are handled directly in-app so you don’t need to coordinate payment with buyers. Your payment is then released to your Theatr account within two days after the show.
• The Theatr community is made of real Broadway fans, ensuring your tickets go to someone who will enjoy the show! 

How to Sell Broadway Tickets on Theatr 

Ready to sell your Broadway tickets? Here’s how easy it is: 

1. List Your Tickets

1. Select “Sell” and input the ticket showtime, quantity, and transfer method. 
2. Set your asking price (remember that this must be at or below the price you paid). 
3. Upload a proof of purchase with the show time and price paid clearly visible.

2. Transfer the Tickets

1. You can either upload the digital tickets for Instant Transfer or transfer them to the buyer over text, email, or in person. With Instant Transfer, the tickets will be delivered to the buyer in Theatr immediately upon purchase.

3. Get Paid

1. Payments are released to your Theatr account within two business days after the show.
2. Transfer the funds to your bank account or debit card through Stripe Connect—easy and quick!

Broadway tickets may be nonrefundable but that doesn’t mean you have to eat the cost when life happens. Download Theatr today to resell tickets you can’t use and actually get your money back.